Dashboard → Settings → Notification

Email Notifications

• Purpose: Send booking confirmations, reminders, and updates via email

• Type: Toggle switch

• Default: Enabled

• Notifications Sent:

• Booking confirmations

• Booking reminders

• Cancellation notices

• Payment receipts

• System updates

• Purpose: Send automated reminder emails before appointments

• Type: Toggle switch

• Default: Enabled

• Timing: Configurable (1 hour, 1 day before appointment)

• Content: Include meeting details and preparation info

SMS Notifications

• Purpose: Send booking confirmations and reminders via SMS

• Type: Toggle switch

• Default: Disabled

• Requirements: SMS provider configuration

• Benefits: Instant delivery, high open rates

• Purpose: Send booking notifications via WhatsApp Business API

• Type: Toggle switch

• Default: Disabled

• Requirements: WhatsApp Business API setup

• Benefits: High engagement, multimedia support

Push Notifications

• Purpose: Send real-time notifications through browser push

• Type: Toggle switch

• Default: Disabled

• Requirements: Browser permission and service worker

• Benefits: Instant delivery, no email required

• Purpose: Send notifications to mobile app users

• Type: Toggle switch

• Default: Disabled

• Requirements: Mobile app integration

• Benefits: Native mobile experience

Notification Preferences

• Purpose: How often to send non-urgent notifications

• Options:

• Instant (Real-time): Send immediately

• Batched (Every 15 minutes): Group notifications

• Hourly Summary: Send hourly digest

• Daily Summary: Send daily digest

• Recommendation: Use instant for urgent notifications

• Purpose: Time period when no notifications are sent

• Start Time: Default 22:00 (10:00 PM)

• End Time: Default 08:00 (8:00 AM)

• Usage: Respect user sleep hours

• Override: Urgent notifications can bypass quiet hours

• Purpose: Send notifications on weekends (Saturday & Sunday)

• Type: Toggle switch

• Default: Enabled

• Consideration: Some businesses don't operate on weekends

• Purpose: Send system notifications to administrators

• Type: Toggle switch

• Default: Enabled

• Notifications:

• System alerts

• Security events

• Performance warnings

• Update notifications

Notification Status

• Purpose: Shows if email notifications are working

• Status: Active/Inactive/Error

• Monitoring: Real-time status checking

• Purpose: Shows if SMS notifications are configured

• Status: Configured/Not Configured/Error

• Requirements: SMS provider setup

• Purpose: Shows if WhatsApp notifications are configured

• Status: Configured/Not Configured/Error

• Requirements: WhatsApp Business API setup

• Purpose: Shows if push notifications are working

• Status: Active/Pending Setup/Error

• Requirements: Browser permissions and service worker